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Contact Legacy Box Customer Service

How to Reach a Person at Legacy Box

Verified Contact Information

Customer Service Number:

  • 1-423-375-0000
Call customer service
Send Message

Legacy Box Emails:

Customer Service
Investors/ Franchising
Affiliate Manager
Legal
Privacy Inquiries
Media
Affiliates

Legacy Box Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular Legacy Box Phone Number
1 (423) 375-0000
Average Hold Time
00:10:58
Average Calls duration
3 minutes
Most Popular Legacy Box Email Address
questions@legacybox.com
Legacy Box Live Agent Availability
6% of callers successfully reach a real person
Issue Resolution Rate
Low (10% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Legacy Box?

Most Popular Number:

(423) 375-0000
Total calls: 90 Issues resolved: 3 Last call: Apr 12, 2026

For quick communication with the Legacy Box customer service team regarding the company products and services, dial the following number: +1 423-375-0000. This line operates during the following business hours: Monday through Friday from 9 a.m. to 5 p.m. EST. So, remember them by planning to get in touch with the company manager by phone. Also, ensure to have all questions at hand when communicating with the Legacy Box customer service manager by phone.

To reach Legacy Box in writing, send a letter to the following email: questions@legacybox.com. This is the main address designed for solving general and customer-related inquiries. To contact the affiliate manager regarding investor/franchising, send a letter to legacybox@accelerationpartners.com. If you have questions about the privacy policy, ask them to privacy@legacybox.com.

The Legacy Box headquarters is located in the United States at 515 N Holtzclaw Ave Chattanooga, Tennessee 37404, United States. Use it for personal visits if you need to talk with the company representative regarding cooperation or other corporate-related matters. For privacy policy-related inquiries, use the following Legacy Box mailing address: Legacybox ATTN: Privacy Policy, 1110 Market Street, Suite 318, Chattanooga, TN 37402.

If you need to contact Legacy Box via its official website immediately, click on the bubble button in the lower right corner. It opens an online chat option. To start your communication with the virtual assistant, click on the “Send us a message” button, type your question in the appropriate field, and click on the paper plane icon to send a message. Do you have time to wait for a response? Navigate to the bottom menu, follow “Contact Us” in the “SUPPORT” block, click on “Contact Us” in the upper left corner, and fill out a contact form.

PissedConsumer Club

Contact Information

Legacy Box Website:

Legacy Box Help Center:

Corporate Office Address:

LEGACYBOX
515 N Holtzclaw Ave
Chattanooga, Tennessee 37404
United States

Other Info (opening hours):

Hours:

Monday - Friday 9:00am - 5:00pm EST


Privacy Inquiries by mail:

1110 Market Street, Suite 318,

Chattanooga, Tennessee, 37402

More contact details

Summary of Legacy Box Customer Service Calls

254 TOTAL
CALLS
02:59 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Legacy Box?

Request for Information Question:

  • “Questions about items that can be digitized”
  • “Inquiry”
  • “Many questions”

Product/ Service Question:

  • “Want to add thumb drives to order already sent”
  • “Lied about CD is not working.”
  • “How it works”

Shipping and Delivery Question:

  • “I recived a legacy box 2 years ago but could not find the tapes needed to send. But recently found them but misplaced other materials needed to ship everything about 20 tapes. Please send me another extra large box with everything needed for shipping”
  • “Missing shipment”
  • “Box never delivered”

Payments and Charges Question:

  • “Explain total charge for 10 tapes”
  • “Credit card charge”
  • “Billing inquiry”

Account Question:

  • “Password problems”
  • “Email password problems”
  • “I did not order what my email says”

Website/ Application Question:

  • “Downloads”
  • I want to order old downloads
  • “No item's showing in storage site”

Staff Question:

  • “I am interested in your services”
  • “Services inquiry”

Activation/ Cancellation Question:

  • “Cancel Order”
  • “Cancel all ongoing charges”
  • “Cancel Payment”

Return/ Replace Question:

  • “Trying to Track return”
  • “Need a replacement”

Other Question:

  • “Check pricing for dvd’s”
  • “Sensitive concert photos”
  • “Can you mix film and tape on an order?”

Compare Legacy Box Customer Service To

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